Assistant IT Systems Support and Helpdesk

 The Position:  Nadrasca is a not for profit company providing services for People with a disability in the areas of employment, residential, educational, leisure and recreational.

This position is part of the Corporate Services Department team that is responsible for the Financial and IT systems infrastructure of the organisation.

This position has varying levels of responsibilities, determined in consultation with the GM Corporate Services and our IT Support Company.

Keys Responsibilities are:

  • Administration of Nadrasca’s Desktop/Laptop environment
  • Assist with software installations and updates
  • Help Desk administration
  • Conduct training sessions
  • Administration and reporting of our CMS (Cimsability)
  • General enterprise related IT tasks
  • Other Financial administration duties as directed

Technology that you will be supporting: 

  • Windows Server 2012/2016
  • Office 365 (Exchange)Business Essentials
  • Desktop Operating systems (Windows XP, 7,7, Apples OS)
  • Setup & configuration of computers
  • Wireless and voice network troubleshooting
  • Rostering/Timekeeping software/hardware

Location: 52 Rooks Road, Nunawading

Salary: AU $62K to AU $64K (depending on experience and qual.) plus 9.5 % superannuation and salary sacrifice benefits.

National Police Check: The successful applicant will be required to undergo a National and International Police check (if applicable) and a Working with Children Check prior to employment.

Applicants must be checked against the DWES (Disability Workers Exclusion Scheme)

All relevant staff must provide evidence of unrestricted Australian residential and working visa.

To be considered you will have:

  • Associate Diploma or Diploma in information technology
  • Experience with Windows Desktop environment
  • Experience in Microsoft Office programs
  • Helpdesk and fault diagnosis experience within an enterprise environment
  • Interpersonal communication skills to convey technical information
  • Experience in managing databases
  • Vic Driver License

How to apply:

If you are interested in joining a dedicated and passionate quality team, please apply today.

Please email your application to work@nadrasca.com.au, containing your CV and a brief cover letter, which outlines your experience as relevant to the role and your motivations for applying.

Click here for the Position Description.

Click here for the pre-employment form.

Applications close: Friday 16th of November 2018



As a key member of the Production Supervisor team and reporting directing to the Production Coordinator, you will take full responsibility for the day-to-day operations of Teams within Nadrasca’s Contract Services section.  This is a hands-on position, with an emphasis on employment growth and support.

Ideally, candidates will have knowledge and/or understanding of production processes in a manufacturing and supervision environment.  Previous experience in or exposure to the disability sector would be an advantage.  A high level of verbal and written communication skills is essential, along with the capacity to relate to people at all levels of the business.

This is a fantastic opportunity for someone who wants to make a difference and help achieve quality outcomes for the people Nadrasca supports.  On offer is an attractive salary package including benefits applicable to Not-For-Profit organisations.

How to apply:

If you are interested in joining a dedicated and passionate quality team, please apply today.

Only applications inclusive of a resume, cover letter outlining your previous experience in relation to the key criteria and Nadrasca pre-employment form will be considered.

Click here for the Position Description.

Click here for the pre-employment form.


About the Role

We currently have a number of vacancies for casual Disability Support Workers.  We can offer you great people to work with, work-life balance and a challenging and inspiring work environment.

Ideally, candidates will have previous experience in the disability sector.  Knowledge of Auslan would be an advantage.

On offer is an attractive salary package including benefits applicable to Not-For-Profit organisations.

If you are interested in becoming an active and valued member of a dedicated and passionate team, please apply today.

Please click here for the Position Description for the position.

You must submit with your application:

  1. A Cover Letter addressing the Key Selection Criteria.
  2. A Resume with at least 2 available professional referees on request (including a line manager).
  3. A Pre-Employment Application Form.  Click here for the PEA.

Please email your application to work@nadrasca.com.au.


Nadrasca has a workforce of approximately 170 full time, part time and casual staff across our services to assist our 370 clients across 24 locations in the Eastern suburbs of Melbourne.  The clients include around 170 people working in Nadrasca Industry who are paid pro-rata Award-based wages.  Nadrasca values the contribution of its staff/employees and acknowledges that a well-trained, committed, professional group delivers quality outcomes. We provide staff/employees with an environment that supports both personal and professional growth.


We employ a range of professionals in the areas of direct care, training, instruction and supervision, finance and administration.  Nadrasca enjoys a tax status that enables staff to package their salary in a way that reduces the amount of tax paid, leaving a significant increase in take-home pay, through participating in Nadrasca’s Salary Sacrifice Scheme.  Nadrasca staff are covered by a range of Awards and Agreements that offer competitive salaries and employment conditions.


Nadrasca Industry provides eligible employees with industry-specific training and on-the-job support which aims at building employees’ skills and self-esteem. This empowers employees to be financially and socially independent and feel a part of their community.

For information on eligibility and the employee recruitment process, please email work@nadrasca.com.au or call the General Manager, Nadrasca Industry on (03) 9873-1111.

Download our Prospective Employee Pamphlet.

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